Privacy Policy
Effective Date: September 10, 2026 Last Updated: September 10, 2026
Lean Sales Group LLC ("we," "us," or "our") operates the website leansalesgroup.com (the "Site"). This Privacy Policy describes how we collect, use, and share information about you when you visit the Site, sign up for our programs, or otherwise interact with our services (collectively, the "Services").
By using the Services, you agree to the practices described in this policy.
1. Information We Collect
We collect a limited amount of information, only as needed to operate the Services.
Information you provide directly
- Name, email address, and phone number when you sign up through our forms, request more information, or contact us
- Messages you send us through our contact form
- Payment and billing information when you enroll in a paid program. Payments are processed by our third-party payment processor; we do not store your full card or bank details on our own systems.
Information collected automatically
- Standard server/platform logs. Our hosting platform, Kajabi, may log technical details like IP address, browser type, and pages visited, for security and to keep the Site running properly.
- Necessary cookies. See Section 4 below for details.
We do not currently use Google Analytics, Meta Pixel, or similar tracking tools. See Section 4 for more detail.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Enroll you in and deliver our programs and services
- Send you updates and communications about Lean Sales Group (you can opt out at any time — see Section 6)
- Process payments for paid programs
- Maintain the security and proper functioning of the Site
- Comply with legal obligations
We do not sell your personal information to third parties.
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We share it only with the service providers who help us run the business:
- Kajabi — our website hosting, course delivery platform, and payment processor; which processes data on our behalf to run the Site and deliver program content.
We may also disclose information if required by law, to protect our legal rights, or in connection with a sale or transfer of the business (in which case we'll notify you).
4. Cookies and Tracking Technologies
Our Site is built on Kajabi, which automatically places a small number of cookies on your device that are necessary for the Site to function:
| Cookie | Purpose |
|---|---|
_kjb_session |
Keeps you logged in and maintains your session |
kjb_signin_id |
Remembers sign-in state |
kjb_signup_id |
Tracks progress through sign-up forms |
These cookies do not track you for advertising or analytics purposes. We do not currently use any tracking, analytics, or advertising cookies on the Site.
5. Data Retention
We keep personal information only as long as needed to provide the Services and meet our legal obligations:
- Sign-up and contact information is retained until you ask us to delete it or unsubscribe.
- Purchase and payment records are retained as required by tax and accounting law (typically seven years).
- Server and platform logs are retained only as long as our hosting provider, Kajabi, retains them for security purposes.
6. Your Rights and Choices
You have rights regarding the personal information we hold about you. To exercise any of them, contact us at [email protected].
- Access — request a copy of the personal information we hold about you
- Correction — ask us to correct inaccurate information
- Deletion — ask us to delete your personal information
- Unsubscribe — opt out of marketing emails at any time using the link in every email we send
Residents of the EEA, UK, and Switzerland (GDPR)
If you live in the European Economic Area, the United Kingdom, or Switzerland, you also have the right to object to or restrict our processing, the right to data portability, the right to withdraw consent at any time, and the right to lodge a complaint with your local data protection authority.
California Residents (CCPA/CPRA)
California residents have the right to know what personal information we collect, the right to request deletion, the right to correct inaccurate information, and the right not to be discriminated against for exercising these rights. We do not sell or share personal information for cross-context behavioral advertising.
7. Data Security
We take reasonable steps to protect your personal information, but no method of transmission or storage over the internet is 100% secure. We cannot guarantee absolute security.
8. Children's Privacy
The Site is not directed at children under the age of 16, and we do not knowingly collect personal information from children under 16. If you are 16 years old or younger, we request that you not submit any personal information to us or the Site. If we learn a child under 16 has provided us with personal information, we will delete it.
9. Third-Party Links
The Site may link to third-party websites or services. Their privacy practices are governed by their own policies, which we encourage you to review — we are not responsible for the content or privacy practices of sites we don't operate.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
Lean Sales Group LLC Attn: Roy Waterhouse Email: [email protected]